Desktop phones are on the way out – unless they’re not - or are they?
As the work force continues to get younger, it’s filled with people who grew up with cell phones and Skype and all the rest – and are quite comfortable with no desk phone in sight.
Low-single-digit IP PBX revenue growth is predicted by IDC for 2014–2018, with an expected compound annual growth rate of 2.8% for the forecast period," states Rich Costello, IDC senior research analyst, Unified Communications. "But product and revenue challenges will continue for IP telephony and UC&C vendors as customer interest and demand continue to evolve from hardware based to more software-based solutions.
An interesting read considering what Spoke is doing. Read the full article on TheUCBuyer.com