Market musings

The Role of the Telco Has to Change Before OTT Eats Everything

by Jason Kerr
September 13, 2016

Imagine you had spent billions of dollars building out a wireless phone service, marketing to consumers, and investing in local economies, only to have some snotty-nosed app come sit over your infrastructure for free, and take away all your customers.  That's not a hypothetical, it's what is happening everywhere.

Skype, WhatsApp, and other third-party Internet voice applications are a multibillion-dollar problem for global telecommunications companies, and it's only going to get worse.

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