How Do You Build a Problem-solving Culture?

How do you create a culture where people solve problems and work together?

It’s simple: you have to have regular, direct conversations.

However, in our internet age it doesn’t seem so simple anymore. People are drowning in email correspondence while productivity is plummeting. Text and chat,...

October 9, 2017

Using Open Talent Markets to Scale Your Small Business

Branding matters, even for small companies. In the digital age, your storefront is online, and a professional presence can make all the difference to consumers who are clicking, typing and tapping their way to your business through a noisy digital marketplace.

How can you stand out?

August 22, 2017

What Dating Apps Can Teach You About Business Communication

In the old world, people met in the marketplace or via a network of friends and family. That’s still true, but now both the network and the marketplace have online components. Growing your business depends on optimizing your business communication with strangers, but practice alone won’t make...

August 17, 2017

Business Communication Styles in a Multicultural Workplace

What kind of communicator are you?

Do you like to write off long emails, copying every potential stakeholder, and including all the details in interest of full disclosure?

August 16, 2017

Why the Talent Crisis Is More About Soft Skills Than Hard Skills

Finding, developing and retaining great talent has become a major problem for businesses of all sizes, across all industries.

In fact, US employers report the highest global talent shortage since 2007. But it isn’t just a national problem. The talent crunch is global, and together with dismal...

August 16, 2017

5 New SMB Technologies That IT Leaders Can Deploy to Fight Churn

There are two types of churn that SMBs need to contain: talent churn and customer churn. These are not just problems for SMB owners, HR managers, or customer service. Everyone in a small business has a role to play in reducing churn because this is critical to business survival.

On the bright...

August 11, 2017

The Coworking Movement Is All Grown Up And It's Actually Pretty Cool

Somehow, when we weren’t really paying attention, the coworking movement grew up from its counterculture roots and became a mature, economically viable ecosystem of shared infrastructure, empowering technology, collaboration and community.   

August 9, 2017

[Interview] In My Suitcase with Digital Nomad/Blogger Sabrina Barbante

Remote work can mean many different things to many different people. Some cherish the opportunity to work at home where they can be close to family, while others thrive in the vibrant atmosphere of the global coworking community, with new spaces popping up all over the world.

August 9, 2017

Which of These Business Technology Trends Have Already Arrived?

You may have heard that the future has already arrived, but it’s not equally distributed yet. That’s a good description of the state the following futuristic business technology trends. 

August 8, 2017

This Week in Coworking and Freelancing

There was a time when coworking spaces were marketed as a low-rent version of office space for those who choose OpEx over CapEx due to financial necessity.  

Those days are long gone.

Coworking communities and the freelance lifestyle are defining themselves as destinations that are vast...

August 4, 2017

The Millennial View: 8 Myths About This Generation That Are Dead Wrong

There are a lot of stories going around about how millennials act and what they believe. While it’s impossible to make blanket statements about the roughly 2 billion people who make up the global millennial generation, there is certainly no lack of people who are trying.

Shockwaves rumbled out...

June 12, 2017

Why You Should Really Leave the Office Early Today (And Every Day)

It's Friday. Are you leaving the office early today--or did you not go in at all? An increasingly number of companies are  offering more flexible office hours, including Fridays off. But while you should definitely leave the office early today, you should really think about leaving the office...

June 2, 2017

The New Email Rules for Busy Teams

I remember as a grad having "phone conversation lessons" at my first job in 1998. One of the most useful tips was to always smile before you answered the phone. This helped ensure a kind and uplifting tone in our voices. I cannot, however, remember having a lesson on how to get the most out of...

May 31, 2017

Reducing Email Traffic: Is It Possible?

How scared of your email inbox are you? Do you wake at night and worry that emails have been left unread, unactioned, and lonely? I have worked in senior roles within large corporations for a number of years and the one thing everyone complains about, no matter where they work, is the volume of...

May 24, 2017

What is your Business Communication IQ?

 

Do you ever feel like you’re lost in a communication desert? You have all the tools you could possibly need to communicate with anyone, anywhere; and yet you still can’t seem to get your point across. Your message is driven hither and thither by powerful winds, like the sands of the time, and...

May 17, 2017

The Millennial View: Mapping Engagement in the Workplace

 

By 2020, fully half of the workforce will be millennials; yet a Gallup poll recently found that 60% of all millennials are open to new job opportunities. Dovetailing neatly with that statistic, 55% of millennial workers are not engaged in their jobs, while 16% are actively disengaged, meaning...

May 15, 2017

The Millennial View: Rethinking Communication Strategies

The millennial generation is probably the most scrutinized, analyzed, and commented about generation on earth. Communications about millennials could fill libraries. This fact itself has certainly impacted their collective psyche in ways yet untold. Stories about their supposed narcissism seem...

May 1, 2017

Why My Smartphone Is My Superpower

April 28 is National Superhero Day, the day when we celebrate the iconic characters who are such a fixture in our collective imagination. Superman, Wonder Woman, Batman; and also Luke Cage, Jessica Jones and Daredevil. Where did these heroes get their powers, and why do we admire them so much?

April 27, 2017

6 Winning Business Communication Strategies for a Mobile Workforce

Business communication evolved out of the classic office setting, which was designed around the executive suite. Whether the top brass inhabited the penthouse or the corner suite, the administrative apparatus was built around this core office.

Employees reported to their bosses in a very literal...

April 19, 2017

7 Business Communication Skills That Great Leaders Continuously Improve

Great leaders are great communicators, and, although they may have very distinct styles and methods, they share some common traits. It’s a mistake, though, to think that these traits are just natural gifts. Great leaders work continuously to improve their communication skills, and they develop...

April 13, 2017

Why Millennials Hate Phone Calls (and How to Change This)

Are you old enough to remember when the telephone was your lifeline to friends and family? Can you recall the generation before the Web, when teens would spend hours on the phone?

February 24, 2017

How to Get Your Employees to Answer the Phone

Digital communication is both a blessing and a curse, especially for business. While the Internet has made the world smaller and made it easier to access data and exchange information and ideas, it also has given rise to an email-driven business climate.

February 17, 2017

Can a Phone System Improve Company Culture?

Whatever happened to the company phone system? There was a time when the telephone was the primary tool for conducting business. You would use the phone on your desk to call customers and suppliers and to confer with colleagues to gather necessary information quickly and efficiently. In the past...

January 24, 2017